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- Community Liaison Worker Level ll
Description
Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations.
At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
9:00 A.M – 5:00 P.M (Part-Time) (21 Hours per week)
Weekends required
Duties & Responsibilities
Purpose of Position:
This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff. All personnel perform related work.
Under general supervision, performs duties involving liaison activities between City agencies, local residents, and community organizations.
Examples of Typical Tasks:
At a higher level, performs the duties of Assignment Level I:
- 1. Interviews local residents, landlords, government personnel, business people and youths to solicit support for community development programs, to ascertain needs of communities and to determine courses of action to meet those needs which are acceptable to the communities.
- 2. Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.
- 3. Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.
- 4. Assists in the training of subordinate staff.
- 5. Makes written and oral reports as required.
- 6. Keeps records related to programs, activities, objectives, etc.
In addition to performing duties of Assignment Level I at a higher level, as described above, also performs the following:
1. Directs staff or works as a team with other community liaison workers in the performance of liaison activities; may supervise or coordinate field office operations or operational units.
2. Consults and maintains liaison with residents, landlords, representatives of community organizations, students, parents, staff of schools, unions and other public and private agencies.
3. Explains programs and policies to community groups and to community liaison contacts and interprets and relays information from the community.
4. Participates in the planning, organization and implementation of programs involving community
participation. Collects, evaluates, and reports information regarding community needs and objectives; communicates findings to appropriate agencies for necessary action. Assists in the conduct of outreach programs.
5. Assists in mediating problems between the community and schools, hospitals, and other City agencies for residents and community groups in the City.
6. Works as a member of an interdisciplinary team assisting in providing supportive therapy and making referrals to City agencies, social service agencies, community organizations and other organizations that provide health and social services.
7. Counsels community residents, property owners, local businesses and groups on their rights and obligations and on available community and governmental resources.
8. Makes recommendations on effective mobilization for participation in community development and program feasibility and improvement.
9. Recommends policies, procedures, and priorities for City agencies in dealing with schools, residents, and community groups.
10. Interviews community residents and assists them in completing forms; completes other relevant reports and forms and performs related clerical work.
Department Preferences
EQUIPMENT / MACHINES OPERATED:
- Basic computer equipment
- Microsoft Office Suite
- Internet-based applications
- Allscripts
- EPIC
Computer Programs / Software:
- Allscripts
- Extended Care
- EPIC
- ECIN
- Microsoft Office applications
Years Of Experience:
Two (2) full years of full-time, paid, satisfactory experience in medical social work within a social or health care setting
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs