Description
Lead, Support, and Elevate Community Behavioral Health Care
Join Endeavor Health Services and help shape high-quality, person-centered community behavioral health services through strong leadership and clinical excellence.
Endeavor Health Services is seeking a dedicated and experienced Program Supervisor of Clinical Services to support the daily operations of behavioral health services at our clinic located at 1131 Broadway. This leadership role partners closely with the Program Manager of Clinical Services to ensure timely, equitable access to care while maintaining compliance, quality standards, and staff development.
This location serves forensically connected individuals from a variety of referral sources, including U.S. Probation, the Bureau of Prisons, New York State Parole, County Probation Departments, and the Courts. Candidates must have a genuine interest in working with a diverse adult population experiencing mental health and/or substance use challenges, including individuals involved in the forensic system.
This is an opportunity for a skilled clinical leader who is passionate about coaching teams, improving service delivery, and creating a supportive environment for both staff and the individuals we serve.
What You’ll Do
Support daily program operations, including staffing coordination, scheduling, access, and triage to ensure timely delivery of services
Monitor team caseloads, productivity, and schedules while identifying barriers to care and recommending solutions
Oversee service quality, ensuring documentation, compliance, and treatment effectiveness meet agency and regulatory standards
Provide direct supervision, coaching, and performance feedback to staff to foster accountability and professional growth
Conduct regular reviews of clinical documentation, audits, and service delivery practices
Maintain a clinical caseload of approximately 60 services per month, prioritizing high-risk or high-need individuals
Facilitate or co-facilitate 1–2 therapeutic groups weekly based on program needs
Support staff development through training, mentorship, and career growth planning
Partner with leadership to prepare for audits, corrective action plans, and quality improvement initiatives
Ensure compliance with OMH, OASAS, CCBHC, HIPAA, and agency standards
Respond to crisis situations and support staff with risk management and de-escalation strategies
Collaborate across departments to strengthen workflows, improve outcomes, and enhance client engagement
What We’re Looking For
Advanced degree required; LCSW, LMHC, or higher preferred
Minimum of 2 years of full-time paid experience in behavioral health treatment
1+ years of supervisory or leadership experience preferred
Strong knowledge of OMH, OASAS, and CCBHC regulations
Proven ability to coach, support, and develop high-performing teams
Experience in organizational management, quality improvement, and compliance oversight preferred
Excellent written, verbal, and interpersonal communication skills
Strong time management, problem-solving, and decision-making abilities
Proficiency with Microsoft Office Suite and Electronic Health Records (EHR) systems
Commitment to person-centered, trauma-informed, and culturally responsive care
Why This Role Matters
As Program Supervisor of Clinical Services, you will directly influence the quality of care delivered to individuals in need while strengthening the professional growth of clinical staff. Your leadership will help ensure services remain accessible, effective, and aligned with the agency’s mission of delivering compassionate, evidence-based behavioral health care.
Compensation & Benefits
Salary:$58,288 - $70,757/annually (based on experience and credentials)
$2,500 sign-on bonus
Potential to earn an additional $4,000 per year through performance-based bonuses
Medical, dental, and company-paid vision insurance
Company-paid life insurance, AD&D, and long-term disability
Optional short-term disability and additional life/AD&D coverage
401(k) with employer contribution
Generous vacation time, sick time, and 10 paid holidays
Employee Assistance Program
Discounted pet insurance
Eligibility for student loan forgiveness through programs like HRSA and Public Service Loan Forgiveness
Why Join Endeavor?
You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day.
Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Requirements
Advanced degree required; LCSW, LMHC, or higher preferred
Minimum of 2 years of full-time paid experience in behavioral health treatment
1+ years of supervisory or leadership experience preferred
Strong knowledge of OMH, OASAS, and CCBHC regulations
Proven ability to coach, support, and develop high-performing teams
Experience in organizational management, quality improvement, and compliance oversight preferred
Excellent written, verbal, and interpersonal communication skills
Strong time management, problem-solving, and decision-making abilities
Proficiency with Microsoft Office Suite and Electronic Health Records (EHR) systems
Commitment to person-centered, trauma-informed, and culturally responsive care
